Overview

Overview

Feel you’re lacking a trusted and honest helper? Need proactive guidance on a regular basis?

Have your SolarWinds running with high efficiency, while remaining consistent and up-to-date with our Managed Services offering. There can be a lot of moving parts with SolarWinds, and often you may have other daily duties to attend to. No matter how well implemented, SolarWinds does require regular care and attention to make sure it’s providing maximum value.

When you need us, we are here to give you up-front and honest advice and in simple terms.

Features

Features

management

Proactive assistance with the design, administration of your SolarWinds system. Alerts, reports, groups, dashboards etc. We have you covered.

Training

Ongoing staff training where required to facilitate operations and business requirements for your SolarWinds system.

Upgrades

We can best advise you on the steps associated with upgrades and assist where required to ensure there is as little downtime as possible.

Migrations

We plan and assist with SolarWinds migrations to the cloud from on-prem, or simply from an old server to a new server to update SolarWinds.

Managed Services

benefits

  • Proactive SolarWinds guidance

  • Gain new features with latest updates
  • Minimize admin time

  • Get consistent value from SolarWinds

Managed Services

benefits

  • Proactive SolarWinds guidance

  • Gain new features with latest updates
  • Minimize admin time

  • Get consistent value from SolarWinds

frequently asked questions

Via a screen share session (such as our Webex), or a VPN of the client’s choosing.

Yes, we allocate a dedicated SolarWinds Certified engineer to every Managed Services account.

We can of course cater a bespoke Managed Services scope to your requirements. We do this on a client-by-client basis.

We can provide change request documents for anything SolarWinds. 

Yes, this is something we regularly help clients with.