We at SvB Monitoring take your privacy seriously.

For the purposes of GDPR, the data controller is SvB Monitoring Ltd. at Midland Business Hub, 2 Dominic Street, Mullingar, Westmeath, Ireland.

We may collect and process the following data about you:

Information you give us. You may give us your information by filling in forms on our website, with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information.

Information we receive from other sources. We work closely with third parties, for example (but not limited to) business partners, credit reference agencies and may receive information about you from them. Third parties that we work with include but are not limited to: SolarWinds – https://www.solarwinds.com/legal/privacy

We may use information held about you in the following ways:

Information you give us. We may use this information:

• to fulfill contractual obligations entered into between you and us and to provide you with the information, services you request from us;

• to provide you with information about other services we offer;

• to provide you, or permit selected third parties to provide you, with information about services we feel may interest you. If you are an existing customer, we will only contact you by electronic means with information about services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

• to notify you about changes to our service;

Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

We may share your information with selected third parties including:

• Business partners, suppliers and sub-contractors for the performance of any contract we enter into with (them or) you. These include but are not limited to: SolarWinds – https://www.solarwinds.com/legal/privacy

• Credit reference agencies for the purpose of assessing your credit score

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

• If SvB Monitoring Ltd. or substantially all of it’s assets are acquired by a third party, in which case personal data held by it about it’s customers will be one of the transferred assets.

• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation

Under Article 15, GDPR affords data subjects the right to access their personal information. This can be achieved via an access request to info@svbmonitoring.com, and we will process any such request in a timely manner. Any such requests are free of charge. We also have the right to request evidence of identification in order to process such requests.